Privacy Policy

Privacy Policy

This Privacy Policy outlines the procedures of www.thelifeskincare.com ("the Site" or "we") regarding the collection, utilization, and disclosure of your Personal Information when you visit or make purchases from the Site.

Contact

For additional inquiries, more information about our privacy practices, or complaints, please contact us via email at infolifeskincare@gmail.com.

Collecting Personal Information

When you visit the Site, we collect specific information about your device, interaction with the Site, and data necessary for processing purchases. Additional information may be collected if you reach out for customer support. Any information pertaining to an identifiable individual (including the details below) is referred to as "Personal Information". Please refer to the list below for a detailed description of the Personal Information we collect and its purpose:

• Device Information

  • Purpose of collection: To ensure accurate loading of the Site for you and to perform analytics on Site usage for optimization.
  • Source of collection: Automatically collected when accessing our Site using cookies, tags, or pixels.
  • Disclosure for a business purpose: Shared with our processor Shopify.

• Order Information

  • Purpose of collection: To provide products or services, process payment information, arrange shipping, issue invoices/order confirmations, communicate with you, screen orders for potential risk or fraud, and provide information or advertising based on your preferences.
  • Source of collection: Collected directly from you.
  • Disclosure for a business purpose: Shared with our processor Shopify and our payment gateway partner Razorpay.
  • Personal Information collected: Name, billing address, shipping address, payment information.

Sharing Personal Information

We share your Personal Information with service providers to assist in providing our services and fulfilling contractual obligations. For instance:

• We utilize Shopify to operate our online store. You can review Shopify's Privacy Policy for further insights into how they handle Personal Information.

Behavioral Advertising

We use your Personal Information to offer targeted advertisements or marketing communications that we believe may interest you. For example:

• We employ Google Analytics to understand how our customers use the Site. Refer to Google's Privacy Policy for details on their use of Personal Information. You can opt out of Google Analytics via this link: https://tools.google.com/dlpage/gaoptout.
• You can opt out of targeted advertising from:
  • Facebook: https://www.facebook.com/settings/?tab=ads
  • Google: https://www.google.com/settings/ads/anonymous

Using Personal Information

We utilize your Personal Information to provide services, including offering products for sale, processing payments, shipping orders, and keeping you informed about new products, services, and offers.

Retention

We retain your Personal Information for our records when you place an order through the Site, unless you request its erasure. For details on your right of erasure, please see the 'Your rights' section below.

Cookies

Cookies are small amounts of information downloaded to your device when you visit our Site. We use various cookies to optimize your browsing experience and provide our services.

Do Not Track

As industry standards for responding to "Do Not Track" signals are inconsistent, we do not alter our data collection and usage practices in response to such signals.

Changes

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.

Notice of Financial Incentive

We offer our customers a loyalty program known as the Beauty Insider Program, which provides various perks including rewards and exclusive offers. Additionally, we may run other promotional campaigns such as sweepstakes or contests (collectively referred to as the “Programs”). When you participate in any of these Programs, we may request your name and contact information (such as email address and/or telephone number). Given that our Programs involve the collection of personal information and the provision of benefits, they may be considered as a “financial incentive” program

Complaints

If you wish to file a complaint, please contact us via email or mail using the details provided under "Contact" above.

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